FAQ
Have a question about EcoKatch? You'll find the most common answers below. Can't find what you need? Contact us and we'll get back to you.
About EcoKatch
What is EcoKatch?
EcoKatch is a silicone hair catcher that sits inside your bathtub drain. It traps hair before it can clog your pipes and keeps it hidden while you shower, so you never have to pull hair out of the drain or use harsh chemical drain cleaners.
What is it made of?
EcoKatch is made of high-quality, BPA-free silicone. It's flexible but sturdy and reusable.
What colors are available?
EcoKatch comes in Polar White, Stone Gray, Neon Green, and Autumn Orange. The Dual Pack comes in Stone Gray.
What's included in the Dual Pack?
The Dual Pack includes 2 Stone Gray EcoKatches plus a Universal Water Stopper that fits 1.2"–2" drain holes, so you can still close the drain when you want a bath. It costs less than buying two singles, and it ships free.
Fit & Use
Will EcoKatch fit my bathtub?
EcoKatch fits standard bathtub drains with a 1.5"–1.75" opening, including pop-up and regular drains. Measure across the inside of your drain opening to check before you order.
How do I install it?
Just push it into your drain. No tools needed.
Will it slow down my drain?
No. Water flows through EcoKatch freely. If you notice the water draining more slowly than usual, that means it's time to empty the hair.
How do I clean it?
Pull EcoKatch out of the drain, open it over the trash, and the hair comes right off. No touching needed. Rinse it and put it back in the drain.
How often should I empty it?
Empty it whenever you notice the water draining more slowly. Since cleaning only takes a few seconds, you can also empty it more often if you prefer.
Shipping & Returns
How much is shipping?
Shipping within the US is a flat $2.99. Orders of $17.99 or more ship free, so buying any 2 EcoKatches or the Dual Pack gets you free shipping.
How long does delivery take?
Orders usually arrive within 3–4 days. See our Shipping Info page for details.
Do you ship internationally?
We currently ship within the United States only. International shipping is coming soon.
What is your return policy?
Every EcoKatch comes with a 30-day money-back guarantee. To request a refund, contact us within 30 days of purchase and return the item. Return shipping is paid by the customer, and original shipping charges are not refunded. Your refund is issued once we receive the item. See our Return Policy for details.
Other Questions
Where else can I buy EcoKatch?
EcoKatch is also available on Amazon, where it's rated 4.3 out of 5 stars, and at Lowe's.
How can I contact you?
Reach us through our Contact page and we'll get back to you as soon as we can.
Who we are?
Who knew a small drain problem would inspire a business born in our basement?
As immigrants building a new life together, an everyday frustration became deeply personal when I experienced hair loss during multiple miscarriages. In one of the most challenging chapters of our lives, my husband designed a simple, contactless way to catch hair without touching it — a thoughtful solution that became EcoKatch.
After many years of perseverance, we experienced our miracle in October 2025, when our baby boy was born with the help of science through IVF — a reminder that innovation, resilience, and hope can truly change lives.
Today, EcoKatch reflects our family’s commitment to smart, hygienic, and sustainable solutions — and we’re honored to share it with homes like yours.